1. IntroductionÂ
Welcome to the Peak Performance Blueprint Program (“PPB”) offered by Radical Results Performance Inc. (“RRP”) led by Coach Rad Palivan and his team. This document outlines the Terms and Conditions applicable to all participants ("the Client") in the program. By engaging in our services, you, the Client, acknowledge and agree to these Terms and Conditions, forming a binding contract with Radical Results Performance Inc. ("the Coach”).
2. Scope of Services
The Peak Performance Blueprint Program is tailored to foster personal growth, mastery and performance for the client, to be applied towards the Client’s business (or work) and life. While the program does not provide therapy or psychological counseling, it is designed to guide, advise, and assist the Client in personal development, identifying and overcoming blind spots, avoiding common mistakes, and seizing opportunities within their business and personal development.
The program delivers coaching that includes, but is not limited to, performance optimization, strategic business planning, actionable goal setting, and the implementation of transformative strategies. The program and coaching relationship aim to empower the Client to achieve specific outcomes and milestones. The Coach will offer insights, strategies, and perspectives to help the Client navigate challenges, leveraging opportunities to facilitate meaningful growth and achievement.
Engagement in the program requires active Client participation, where the Client is expected to engage with the coaching process openly and proactively. This involvement includes timely attendance at scheduled sessions, active participation in discussions, and diligent execution of agreed-upon action steps. The program’s ultimate goal is to provide the Client with the tools, knowledge, and support needed to achieve sustained success and growth in both business and personal arenas.
3.1 Program Duration and Delivery
The duration of the coaching program is indicated in the program agreement. The duration will be an uninterrupted number of months as outlined in the agreement, starting from the commencement date. The schedule and duration for coaching sessions, workshops, training events and any other means of delivery will be provided to the Client in advance.
3.2. Automatic contract renewal
After the initial Term, as specified in the Agreement, the Client will continue on an automatic monthly basis, at the monthly rate specified in the Agreement. The Client may terminate the Automatic Renewal by providing 30 days’ written notice to [email protected] before the start of the next month.
The Client is responsible for payment of the Investment until the expiration of the 30 day notice period. Any amount of the investment outstanding at the date of expiration of the 30 day notice shall become immediately due and payable as a debt owing to the Company.
For clarity, the Client may not terminate this Agreement during the initial Term, as specified in the Agreement. If the Client chooses to do so, they forfeit the investment for that period.
4. Financial Terms
The total investment for the program is listed in the PPB Agreement. Payment methods accepted include wire transfer and credit card. Credit card transactions are subject to a payment processing fee outlined in the agreement. Late payments are subject to a late fee of 3% of the due amount per month.
5. Cancellation and Refunds
The Client may cancel the agreement within 24 hours of enrollment for a refund by contacting [email protected]. After this period, refunds are only issued under specific conditions detailed herein. The Coach reserves the right to cancel the program for any reason, providing a refund of the unused investment paid by the Client within 30 days of notice of cancellation. Refunds are issued minus any third-party fees, such as payment processing fees or admin fees.
6. Client Commitment
This program is reserved for those committed to extraordinary results in business and life - to raise the bar on what’s possible and make it happen.
For the coaching to be effective, the Client agrees to fully engage in the process. This includes attending all sessions and on time, actively participating in discussions, completing the steps and lessons provided in the program, and implementing the action and preparatory steps agreed upon during sessions. The Client understands that the level of results is based on the Client’s level of effort, participation, implementation, and prompt communication with the Coach.
7. Confidentiality
All the information provided by the Client is strictly confidential. No information or content shall be released to any persons, including spouse or immediate family; except at the client’s request. The Client’s willingness to be truthful, open and vulnerable are paramount to the Client's coaching success.
The Coach is committed to maintaining the confidentiality of all Client information. Personal information will be collected, used, and disclosed in accordance with the Personal Information Protection and Electronic Documents Act. Personal coaching sessions may be recorded for the benefit of the coaching process. For coaching purposes only, all calls will be recorded digitally and can be provided to the Client after the coaching session. All content from group coaching sessions, training events, masterclasses and any other format of group content delivery is owned by Radical Results Performance Inc. and may be used at its sole discretion for marketing, promotional, and other business development purposes.
8. Copyright and Intellectual Property
All materials, resources, content, and verbal teachings provided during the coaching program, including but not limited to worksheets, videos, guides, digital content, and oral presentations, are the intellectual property of Radical Results Performance Inc. This encompasses all proprietary information disclosed through any format, whether in writing, electronically, or spoken during individual or group coaching sessions, webinars, workshops, and any other verbal communication made in the context of the coaching program. The Client may use these materials solely for personal and non-commercial use within the scope of the coaching program. Any reproduction, distribution, transmission, modification, public performance, or public display of these materials and verbal teachings without express written permission from Radical Results Performance Inc. is strictly prohibited.
9. Non-Solicitation
The Client agrees not to solicit other members of the program, community, or participants of any event or program organized by Radical Results Performance Inc., for their own or others’ commercial benefit without express authorization from Radical Results Performance Inc. Should a Client be solicited by another member of the program, community, or any event participant, they are to report such incidents immediately to Radical Results Performance Inc. This clause is intended to maintain the integrity and focus of the coaching environment, ensuring that all participants can engage freely and openly without commercial pressure or distraction.
